Collaboration and Communications: A House Divided

J. Caron

Summary Bullets:                

• The Enterprise Connect event delivered on key social, video and hosted themes
• Generally, though, the bigger Collaboration issues were sidelined—at least temporarily

Social is inevitable. Video is hot. Hosted is intriguing. Looking for themes from the 2012 edition of the Enterprise Connect conference held last week in Orlando? There you have them. And not a terribly surprising bunch they are. Indeed, the industry of technology suppliers and service providers dutifully followed through on promises to focus their energy on these issues at the event. Rightfully so, as these issues are the most important drivers for next-generation enterprise communications – a communications environment that embraces social networking techniques at its core, that handles personal video as if it was simply voice, and that can be deployed in any way that the buyer’s heart desires.