Good Security is a Three-legged Stool: Technology, People and Process

Paula Musich
Paula Musich

Summary Bullets:                

  • A good security defense requires equal measures of investment in not only technology but also people and processes.
  • Detecting breaches is not the end game, but the beginning of a process to understand the scope and impact and then respond quickly to minimize the damage.

Thinking about the latest revelations around the Target breach, and how Target’s FireEye deployment had alerted the company to the breach early on, it struck me that the company had invested appropriately in technology, but underinvested in its people and processes.  It’s easy for technologists to fall for the silver bullet trap, investing in technology with the belief that it will make a particular problem or pain go away.  It’s a whole lot harder to muster the resources required to properly exploit the benefits of the technology when budgets are tight and skilled security analysts are in short supply.  It’s time for enterprises to invest more in training to develop the skilled staff necessary to meet the challenges posed by today’s threat landscape.  At the same time, it’s equally important to invest in developing the processes needed to deal with the glut of alerts and follow-on investigations effectively required to scope out the extent of those potential breaches.  When key security employees leave, the appropriate training and processes can help fill the void left to insure such inevitable changes don’t negatively impact the organization’s security defenses. Continue reading “Good Security is a Three-legged Stool: Technology, People and Process”