- Enterprise communications and collaboration players Cisco, Unify, Interactive Intelligence and others launched and/or re-introduced highly unified (single pane of glass) collaborative experiences at Enterprise Connect.
- While these solutions have made great strides combining all known collaborative modalities (voice, video, messaging, email, etc.), but the real magic awaits interoperability with both cloud services and the platforms upon which they run.
Honestly, I’ve lost count of how many times I’ve made the flight down to Orlando, Florida to visit with and learn from unified communications (UC) players Cisco, Unify, Microsoft, Avaya, and many, many more. Each year at Enterprise Connect, these industry movers look to both take the pulse of their enterprise customers (current and potential) and of course check up on what the competition is up to. Over the years, many things have changed technologically, particularly of late thanks to the cloud, disruptive ideas like WebRTC and asynchronous collaboration. Continue reading “Enterprise Connect: It’s Not Completeness but Openness That Counts”
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