Summary Bullets:
• Enterprise Connect 2017 focused around three common themes: cloud, collaboration as-a-service (CPaaS) and team collaboration apps.
• IT needs to act as ambassadors for the users they support to counter the potential issues associated with shadow IT.
Despite being a predominantly technical event, Enterprise Connect 2017 saw vendors concentrating on more business focused messaging and the value that IT departments can offer to enterprises. As both a speaker and attendee at Orlando last week, three key themes stood out to me as a focus for organizations in 2017. Continue reading “Enterprise Connect 2017 – IT Needs to Act Less Like Vader and More Like Yoda!”
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