At NASSCOM 2019, Executives Shared Best Practices for Addressing New Opportunities

R. Bhattacharyya

Summary Bullets:

• IT services players must change their ways to be more effective partners to their clients.
• At the NASSCOM Technology & Leadership Forum (NTLF) 2019, held in Mumbai, India in late February, Indian and international industry leaders shared best practices for managing AI’s impact on staff, reskilling teams, developing deeper customer relationships, and cultivating a culture that embraces change.

It’s not only about finding the right technology, curating large amounts of data, or identifying the best use cases. Successful AI depends on changing business processes. We often focus on the change that needs to take place at the enterprise, but what about the changes that IT services providers need to make in order to better serve their customers? IT services players must also change their ways to be more effective partners to their clients.

Operators at MWC: It’s Not Only About 5G

K. Weldon

Summary Bullets:

• While mobile operators certainly made a lot of announcements (and showed a lot of demos) about trials, use cases, and upcoming plans for 5G, there were also a lot of other topics on the table.
• Other announcements focused not only on existing services (e.g., 4G, IoT), but also on changes deemed necessary for operators’ future success, focusing on collaboration, simplification, and internal transformation.

MWC was expected to focus on 5G, with new buildout plans and service trials, a sprinkling of new 5G devices, and titillating demos of AR/VR applications, AI-powered use cases, and self-driving cars. As expected, leading infrastructure vendors including Huawei, Nokia, Ericsson, and Cisco were touting 5G deals with leading operators and showcasing technology enhancements to support new 5G-powered applications.