Oracle OpenWorld 2019: Oracle’s Evolving Integrated Cloud Paves the Way for Blockchain

C. Dunlap

Summary Bullets:

  • Oracle Blockchain Platform Enterprise Edition supports pre-assembled integration with popular business apps.
  • The evolving Oracle Cloud provides necessary support for advanced applications, including blockchain.

Oracle has been working to expand its cloud interoperability partnerships, in particular with Microsoft and VMware, building out an ecosystem to further its mission of combining database and PaaS with strengths in management, analytics, and integration. A primary objective of its evolving Oracle Cloud is to help developers build the next-generation of distributed apps, including blockchain apps. Continue reading “Oracle OpenWorld 2019: Oracle’s Evolving Integrated Cloud Paves the Way for Blockchain”

DXC Creates a Data-Driven Contact Center Solution Based on Amazon Connect

S. Soh

Summary Bullets:

  • There are opportunities for service providers to partner with hyperscale cloud providers to develop differentiated offerings; DXC’s contact center based on Amazon Connect is an example.
  • Cloud providers need to work with IT services providers with strong business and technical capabilities to accelerate the adoption of their services.

Hyperscalers such as Alibaba Cloud, Amazon Web Services (AWS), Google Cloud, and Microsoft Azure have developed a broad set of products and services to help enterprises transform their IT and become more efficient. However, they do not have many engineers and solution architects running around to help every enterprise deploy their technology, particularly if integration work is required. The hyperscalers are not in the business of helping customers integrate their solutions with existing applications. This opens up opportunities for service providers to develop managed cloud services through partnerships with hyperscalers and build expertise in both implementing solutions in different cloud environments and managing them. Continue reading “DXC Creates a Data-Driven Contact Center Solution Based on Amazon Connect”