Summary Bullets:
- Organizations in banking, financial services, and insurance are more likely to prioritize current and future investment in AI than overall survey respondents.
- AI-driven solutions can help the sector verify customer identification and assist with fraud detection as well as anti-money laundering and know-your-customer initiatives.
Banking, financial services, and insurance organizations are eager to leverage AI solutions such as chat bots, deep learning, and machine learning. According to GlobalData’s most recent IT Customer Insight survey, organizations in this sector are more likely to be prioritizing investment in AI technology than their counterparts across other vertical industries. As shown below, 63% of respondents in banking, financial services, and insurance currently prioritize investments in AI, compared to only 54% of companies across all vertical markets. Similarly, 64% of financial services, insurance, and banking organizations have prioritized AI for investment in the next two years, versus only 55% of overall survey respondents. Continue reading “Survey Results Indicate Strong Investment in AI by Banking, Financial Services, and Insurance Sectors”
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