Enterprise Mobility Services Are Alive and Well

K. Weldon

Summary Bullets:

• While some elements of mobility portfolios remain static, all Tier 1 mobile operators profiled in GlobalData’s new report announced new capabilities for enterprise mobility in 2019.
• New offerings included unified endpoint management, multi-sourcing integration, device enrollment options, security enhancements, and new consulting deliverables.

Enterprise mobility services have been a mainstay of service provider portfolios for many years; as a result, some offerings (such as MDM) have commoditized and the market may appear static. Core capabilities (i.e., mobile devices, device lifecycle management, mobile device management, enterprise voice and data plans, device- and application-level security management, application development/enablement, telecom expense management, and business and technical consulting) are table stakes. But, service providers generate substantial revenues from enterprise mobility and therefore services need to remain fresh and relevant.