Lead with Ethical Behavior or Your Customers Will Leave You Behind

S. Schuchart

Summary Bullets:

• Tech companies must take ethical action when society and the law are unready.
• Customers are increasingly demanding that companies use suppliers that are ethically sound.

The technology industry moves fast. Often it outpaces the society it serves from a social and legal standpoint. In this gap, it ethically falls to the tech industry not only to restrain itself, but also to set examples and to educate until the social and legal parts of society catch up. The latest example of this is facial recognition technology.

Mobility and IoT; Have Businesses Changed Their Spending Due to COVID-19?

K. Weldon

Summary Bullets:

• GlobalData’s latest ICT survey includes questions on 2019 budget and 2020 spending plans for many technologies, as well as pre and post COVID-19 priorities and investment plans. The survey covers diverse areas from digital transformation to cloud services, software, hardware, networking, security, consulting, outsourcing, mobility, IoT, and more.

• Mobility and IoT spending appear relatively static, as the percent of the budget they represent hardly changed from 2019 to 2020. However, 12% of respondents said mobile spending may decrease due to COVID-19, and the percent of businesses planning to invest in subsets of IoT such as telematics, NFC, security and IoT platforms will also decrease due to COVID-19 concerns.

COVID-19 has put a damper on the spending plans of many businesses, especially in hard-hit verticals such as retail, travel and tourism, public and private transportation, retail banking, and non-essential businesses where people normally congregate.