
Summary Bullets:
• Slack has been quite busy lately enhancing its platform, forging alliances and strengthening internal operations. However, a major obstacle threatens to derail those efforts.
• Slack must determine a way to convert the vast majority of its customers from free plans to paid plans.
Slack comes from humble beginnings as an internal communication tool at a small company. Since then, the platform has evolved into one of the most prominent in the market. A flurry of recent activity including feature rollouts, deal making, management changes, and judicial action has propelled Slack by great lengths in a brief period of time. However, the company is challenged by a scarcity of customers on paid plans. Continue reading “Slack Has Blossomed Rapidly, but is Threatened by a Major Obstacle”
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