Intelligent Automation Updates Address FinOps, Consolidated Data Platforms

C. Dunlap Research Director

Summary Bullets:

• Resource management/FinOps to enhance automation solutions

• Emerging data platforms consolidate app platforms to improve digitization opportunity, CX, and worker efficiency

Intelligent automation innovations continue to demonstrate to enterprises the benefits of the cloud’s value-chain. This is most recently being addressed via improved insights and management of cloud resources, increased worker efficiency by shifting to digital documentation and driving workflow automation and enhancing the CX through more meaningful and real-time data access.

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