2023 Predictions in DevOps Include Integrated Serverless Deployment Options

C. Dunlap
Research Director

Summary Bullets:

• Increased AI/automation advancements and developer accessibility will escalate in the new year

• The industry will experience a newfound prioritization of DevOps based on technologies which remove obstructions hindering modern app deployments.

• Developers will have access to integrated serverless app deployment options via key platform services

GlobalData’s 2023 cloud predictions revolve around DevOps breakthroughs, providing unprecedented developer access to advanced platforms. The new year will present a technology era which enables high-speed application development and delivery, based on breakthrough innovations which eliminate obstructions hindering deployment of modern apps. GlobalData’s cloud predictions include:

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ThousandEyes Could be a Key Differentiator in Cisco’s Cloud Networking Quest

M. Rogers

Summary Bullets:

• Cisco’s efforts to further integrate ThousandEyes across its solution portfolio offers a powerful tool as it aims to grow as a leading cloud-networking platform provider.

• While ThousandEyes offers great visibility into the entire stack, Cisco could offer deeper integrations in areas like WAN optimization to make the most of its investment.

During the Keynote at this year’s Cisco Live 2022 APJ, in Melbourne Australia, Cisco executive VP and GM of security and collaboration, Jeetu Patel stated that providing a vendor-neutral platform for cloud-networking was core to the company’s strategy. More specifically the company hopes to abstract the security and networking layers away from the leading hyperscale platforms, and to provide a unified platform for networking services and security that allows traffic to flow securely to any cloud platform. This is a lofty goal, and Cisco has a long list of competitors in the networking, monitoring, and security space. The hyperscalers are growing their WAN offerings While Cisco remains one of the leaders in networking and is growing stronger in security, the company needs to develop as many points of differentiation as possible to achieve this goal.

Continue reading “ThousandEyes Could be a Key Differentiator in Cisco’s Cloud Networking Quest”

Low-Power WANs Still High on the Agenda for IoT Providers

J. Marcus

Summary Bullets:

• NB-IoT and LTE-M took several years to build market momentum due to the significant work required upfront by service providers and device makers.

• Despite that, low-power wide-area networks (LPWANs) remains a fundamental aspect of leading IoT service provider strategies.

LPWANs for IoT did not achieve the kind of growth that analysts, network operators, device makers, and even potential users (like utilities and local governments) predicted 10 years ago. Even five years ago, the IoT industry confidently expected the advent of narrowband IoT (NB-IoT) and LTE-M standards to kickstart deployments on a vast scale.

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What Can Technology Companies Learn from the Evolution of Music Across the UK?

R. Muru

Summary Bullets:

• Diversity should not be approached solely with metric quotas in mind.

• Diversity should ultimately start at the heart of a corporate’s ethos for what they stand for in society, and in nurturing an inclusive working environment.

Learn From the Music Industry: Understanding Challenges in Society, and What Brings People Together

Growing up in the UK in the 70s and early 80s presented many challenges and opportunities for adolescents of ethnic backgrounds. For many it was an alien country, as families struggled to survive and fit in culturally, overcome language barriers, be given equal opportunities, and most of all overcome racism. But between all of these challenges in society, amongst all fellow adolescent acquaintances of English, Irish, West Indian, Italian, and South Asian heritage, there was something amazing happening, and that was music.  Continue reading “What Can Technology Companies Learn from the Evolution of Music Across the UK?”

It’s Time to Leave Twitter

S. Schuchart

Summary Bullets:

• Twitter’s current erratic decision making represents environmental, social, and governance (ESG) risks for corporations now and in the long term

• Corporations should vote with their feet and choose the right thing for their business over Twitter’s marketing potential

The latest news on Twitter is that in response to a poll he himself ran, Elon Musk will step down as CEO as soon as (and if) a new CEO can be found. Since the beginning of Musk’s ownership of Twitter there have been erratic communications and unexpected changes coming from the company. The lack of consistency and transparency in particular around content moderation makes the reputational risks of using Twitter unacceptable and should compel corporations to abandon the platform. Continue reading “It’s Time to Leave Twitter”

Need to be Sustainable and Efficient? Look to IoT, AI, and the Edge

G. Barton
G. Barton Research Director

Summary Bullets:

• Even if the macro-economic environment has made sustainability less of a focus, enterprises cannot ignore the need to collect data and be efficient.

• Efficiency and sustainability require an interconnected and integrated ecosystem of technologies.

The impact of inflation and a tightening global economy have realigned the priorities of many enterprises. One of the ‘victims’ of this shift in priorities has been ESG. While ESG remains important to enterprises (remaining in the top five of the key themes impacting businesses in 2023), it has slipped behind factors such as trade disputes, digital transformation, and regulatory compliance.

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RingCentral DaaS is ‘Standard Issue’ but an Important Step for the Company

G. Willsky

Summary Bullets:

• RingCentral DaaS is an acknowledgement that competing successfully requires a broad platform encompassing both software and hardware capabilities.

• If RingCentral keeps innovating on its current path, it should retain a presence among top players in the cloud-based collaboration market.

Earlier this month, RingCentral introduced a Device-as-a-Service (DaaS) offer labeled RingCentral DaaS. The offer aligns with recent device trends in the cloud-based collaboration market and makes RingCentral a more formidable player.

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SASE or Zero Trust: Which Means More to Enterprises?

G. Barton
G. Barton Research Director

Summary Bullets:

• Enterprises like the idea of SASE, but zero trust is often more relevant to their business needs.

• Many enterprises feel they are not ready to implement either framework.

Secure access service edge (SASE) and zero trust network architecture (zero trust or ZTNA) are two of the go-to technology trends in the networking and security space at the moment. They grab attention because the idea of bringing network and security policies closer together is appealing to enterprises and often forms part of their IT strategy. The catch is that network and security convergence is often part of enterprises’ longer-term strategy (i.e., not before 2025), and it is often a vague aspiration rather than a definite plan.

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Is the IoT Platform Market Consolidating or Falling Apart?

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• 2022 saw not only market leaders exiting the IoT platform market but also other changes in the IoT vendor ecosystem, including Semtech’s acquisition of Sierra Wireless and Telit’s acquisition of Thales’ IoT module business.

• These changes may signal a much-needed consolidation of a crowded, fragmented market but also show the difficulty of monetizing IoT platforms as standalone offerings.

The IoT platform market is more-or-less divided into two sub-markets. The first sub-market is the connectivity and device management platform market that has long been led by Ericsson and Cisco, both of which sell them to CSPs that in turn position them as enablers of managed services to enterprises along with IoT connectivity. CSPs generally have a revenue share arrangement with these third-party platform vendors. Many mobile operators such as Vodafone (GDSP), Telefónica (KITE), and Verizon (ThingSpace) have also developed their own platforms, as this gives them more control over feature sets and product lifecycles with the ability to add on capabilities such as hyper-precise location, rapid on-boarding, and usage visialization and analytics. It also allows the operators to avoid the revenue share deals, which erode profits. Operators use these platforms to enhance the value of their IoT connectivity services with the ability to offer VAS for management and visibility. In some cases, they do not charge the enterprise separately for connectivity management but use it as a built-in capability with which to entice enterprises to deploy IoT services via an easier to use end-to-end solution. Several operators have their own platforms but may use third-party solutions for particular customers. There are also vendors such as Huawei, Software AG, Nokia, and Telit that offer IoT platforms directly to enterprises.

Continue reading “Is the IoT Platform Market Consolidating or Falling Apart?”

Contact Center Customers Speak Volumes at Cisco

G. Willsky

Summary Bullets:

• Cisco is taking a more customer-focused approach to the contact center space than previously.

• Cisco has married feature-rich contact center offers with a robust internal ecosystem of support.

In early December 2022, several executives from Cisco’s contact center business updated analysts regarding its go-to-market strategy. The discussion made clear that Cisco is investing heavily in optimizing its contact center capabilities. The company has recalibrated its approach to positioning, partner channels, and customer adoption. The changes place Cisco on more solid ground than before.

Continue reading “Contact Center Customers Speak Volumes at Cisco”