IT Leader provides insight and guidance on issues impacting information technology and telecommunications professionals, focusing on overall market trends, strategic issues, and advice on supplier activities.
• ChatGPT makes its case for how it helps developers write better apps
• Despite its staggering AI chatbot innovation of its most recent version, ChatGPT lacks the human connection—and perspective
I took my boss’s advice and instructed ChatGPT to write a blog for me on how the prototype AI chatbot will significantly improve developers’ careers. It provided an adequate description of how the technology enhances the app development process based primarily on customer service use cases. I also learned a little more about natural language understanding (NLU).
• AWS has launched the preview release of new geospatial tools that will help SageMaker to compete in the market of geospatial and AI applications.
• Enterprises can now access and share geospatial data in more user-friendly formats, such as through APIs. This means that developers without a technical background in geospatial data can deploy applications in different industries.
AWS recently launched the preview release of Amazon SageMaker‘s new geospatial capabilities. The announcement is significant because it is the first time that the cloud computing giant adds geospatial tools to its ML platform, although last year saw the release of Amazon Location Service. That solution already helped developers add location functionality to their applications, visualize maps, search points of interest, optimize delivery routes, track assets, and use geofencing to detect entry and exit events in a defined geographical boundary.
• Leading enterprise telcos, TM and Maxis, continued to build their capabilities with vertical solutions and enterprise 5G.
• While Celcom and Digi added various new capabilities in their enterprise ICT portfolio, the merger could slow down their growth momentum.
Malaysian telcos ended 2022 with several new initiatives in Q4 2022 after a slow development in the previous quarter (for more, please see Malaysia Enterprise Telecom Update Q3 2022 – Slower Development but Steady Performance, October 31, 2022). Telcos continued to expand their vertical capabilities through collaborations with industry players. Besides this, 5G commercial availability and the Celcom-Digi merger will also accelerate the enterprise ICT development in the country, but it could also change the market landscape.
• ASEAN telcos continue to expand their industry collaborations and private network launches to explore market opportunities and monetize their 5G investment.
• Some telcos have started considering 5G green technologies to reduce their carbon emissions and enhance their solution proposition with sustainability messaging.
In Q4 2022, Indonesian telcos are entering the next phase of the 5G development with wider industry collaborations whereas Malaysian carriers have finally launched their services but still focusing on consumers (for more, please see 5G is Finally Available in Malaysia, So What’s Next for Telcos?,December 7, 2022). Meanwhile, telcos in more advanced markets are shifting gears with more advanced initiatives including private 5G networks and ESG.
• Diversity should not be approached solely with metric quotas in mind.
• Diversity should ultimately start at the heart of a corporate’s ethos for what they stand for in society, and in nurturing an inclusive working environment.
Learn From the Music Industry: Understanding Challenges in Society, and What Brings People Together
Growing up in the UK in the 70s and early 80s presented many challenges and opportunities for adolescents of ethnic backgrounds. For many it was an alien country, as families struggled to survive and fit in culturally, overcome language barriers, be given equal opportunities, and most of all overcome racism. But between all of these challenges in society, amongst all fellow adolescent acquaintances of English, Irish, West Indian, Italian, and South Asian heritage, there was something amazing happening, and that was music. Continue reading “What Can Technology Companies Learn from the Evolution of Music Across the UK?”→
• Even if the macro-economic environment has made sustainability less of a focus, enterprises cannot ignore the need to collect data and be efficient.
• Efficiency and sustainability require an interconnected and integrated ecosystem of technologies.
The impact of inflation and a tightening global economy have realigned the priorities of many enterprises. One of the ‘victims’ of this shift in priorities has been ESG. While ESG remains important to enterprises (remaining in the top five of the key themes impacting businesses in 2023), it has slipped behind factors such as trade disputes, digital transformation, and regulatory compliance.
• Partnership positioned as a digital transformation of the London Stock Exchange Group’s (LSEG) technology infrastructure and data analytics using the Microsoft cloud and supporting over 40,000 Refinitiv financial institutions.
• Co-creation of such ‘foundational platforms’ by super-sized tech companies also have the advantage of ‘locking in’ customers for future revenues – if the regulators don’t intervene.
Co-creation is a growing trend across the technology market: It is the process of forming a close partnership or even joint venture to enhance customer solutions using technology in a digitizing world. The theory is that both large enterprises and their technology partners benefit from inventing new products and services, combining technology with deep industry knowledge.
• 5G is finally available in Malaysia but there is still a lack of innovations with the service providers.
• 5G monetization may not be critical, but telcos need to expand their initiatives with partners to explore new applications.
5G is Finally Available in Malaysia
Malaysia started its 5G journey as early as 2019, but the service was only widely available in the country in November 2022, after all major telcos except Maxis signed the Access Agreement (AA) with the sole wholesale provider Digital Nasional Berhad (DNB). For more, please see Malaysia 5G Through SPV: One Step Forward and Two Steps Back, March 8, 2021 and 5G War Begins Again in Malaysia as Launch Nears, September 24, 2021. Those service launches were rather late compared to neighboring countries such as Singapore, Thailand, Indonesia, and the Philippines. Currently, Malaysian telcos are focused largely on offering 5G as part of their mobile plans for the mass market. There are limited initiatives with enterprises to leverage the technology to co-develop new solutions. However, with a fast-expanding population coverage from 33.2% in September 2022 to (planned) 80% by 2024, combined with a strong push by the government through various industry initiatives, enterprise 5G development in the country is expected to accelerate within the next two years.
• The most important companies of today may not be around tomorrow
• Planning for alternatives in technology purchasing/direction insulates from vendor instability
The recent travails of Twitter and its new owner have been the subject of considerable news reports and analysis. Twitter has been a fixture of social media for over a decade, and its fate is yet to be determined. The larger effect of Twitter’s current trials on the technology industry has been one of shock. Twitter, Facebook, Instagram, AWS, Google, Apple, Microsoft, and other “big tech” stalwarts have a feeling of permanence, a sense that these companies are forever. No member of IT staff or technologist can really go a day without encountering at least one of these firms. Their storied market prominence, technological achievements, and reputations all add to the feeling that these companies will be around and important forever. Continue reading “Planning Matters When Giants Fall”→
• Geopolitical dynamics are having a growing impact on the semiconductor market
• The EU and the US have passed legislation to improve their competitive position vis-à-vis Asian countries
The pandemic and its aftermath, and more recently the war in Ukraine, has created a world of rising inflation and supply-chain imbalances that is profoundly disrupting the semiconductor industry, giving way to worldwide shortages of chips and advanced microprocessors. The trend towards economic nationalism that predated the pandemic has also contributed to the increasingly geopolitical slant affecting the competitive dynamics in this technology market segment. Moreover, the application of artificial intelligence (AI) and machine learning (ML) has become a fundamental driver of the semiconductor industry, and China is fast becoming a leading power in AI applications. New US restrictions on the sale of AI chips to China demonstrate the strategic importance of AI for national economies to reach their digitization potential.