Superstorm Sandy Reinforces the Need for Business Continuity Planning

Cindy Whelan

Summary Bullets:

• The arrival of yet another devastating storm reinforces the need for business continuity features.
• Business customers need to have a clear understanding of their carrier’s internal architecture for redundancy; they should also take secondary steps for further assurance of continuity.

In my August 28 blog, “UCaaS Can Be a Lifesaver in a Disaster,” I discussed the need for customers to have a clear understanding of their service providers’ business continuity features.  When I wrote that article, nobody had any idea that a storm on the scale of Sandy, which ravaged the Mid-Atlantic seaboard, was on the horizon.  Of course, the first and most important thing in these situations is the protection of family and loved ones.  This was a storm like nothing else in recent history in the region, leaving devastation in its wake.