Undervaluing Disaster Recovery in Data Center Services

Michal Halama
Michal Halama

Summary Bullets

  • Treating business continuity and disaster recovery services as ‘must-haves’ can obscure value and cost
  • Cloud-based business continuity and disaster recovery services can adjust to variable values over time

The best businesses (buyers and service providers) develop effective business continuity and disaster recovery (BCDR) strategies well in advance of natural and man-made catastrophes. AT&T’s investment and development of physical solutions to help customers recover from major outages is a good example. Some other organizations become focused later, and may survive (through good fortune). This can result in BCDR services later being assumed and treated as ‘must-haves’. They may then be bundled with underlying services, which can obscure the true value and cost of BCDR to service provider and customer alike. BCDR teams: does your organization value your service highly enough, or do colleagues see ‘must-have’ BCDR as a cost weighing on underlying service? Continue reading “Undervaluing Disaster Recovery in Data Center Services”